loading

Premium Craftsmanship, Outstanding Service. Discover More.

Contact Info

PLEASE READ THIS DOCUMENT CAREFULLY.

It contains important information about your rights, obligations, limitations, and exclusions that apply to your purchases. By using this site or making a purchase, you agree to these Terms of Sale.

1. Overview

This document outlines the terms and conditions governing purchases made from SSPLUSGROUP MIAMI LLC (referred to as “Stone Market USA”) through our website stonemarketusa.com (“Site”). By purchasing products from us, you agree to these Terms of Sale. These terms may change at any time without prior notice.

2. Order Acceptance Policy

  • Orders are considered final only upon acceptance by Stone Market USA.
  • Stone Market USA reserves the right to cancel orders for reasons such as unavailability of products, pricing errors, or payment issues. In such cases, a full refund will be issued for canceled orders.

3. Payment Terms

  • Payment must be completed before order fulfillment. Accepted payment methods include credit cards, wire transfers, and other prearranged methods.
  • Orders with bounced checks or unauthorized payments may be canceled, and related fees are the customer’s responsibility.

4. Shipping Policy

  • Shipping costs are the responsibility of the customer.
  • Stone Market USA uses third-party carriers and is not liable for delays or damages once products leave our warehouse.
  • Customers must ensure the delivery location is accessible and suitable for large freight vehicles. Additional fees may apply for redelivery or storage due to delivery issues.

5. Taxes

  • Customers within Florida are required to pay state sales tax on purchases, excluding shipping fees.
  • Customers are responsible for all applicable taxes, duties, and fees associated with their order.

6. Title and Risk of Loss

  • Ownership of products passes to the customer upon shipment from our warehouse.
  • Stone Market USA is not responsible for loss or damage during transit. Customers must file claims directly with the shipping carrier.

7. Warranties

  • Products are sold “as is” without additional warranties. Natural variations in color, texture, and quality are inherent in natural stone products.
  • Stone Market USA is not liable for installation issues or damages caused by third-party contractors.

8. Return Policy

  • Returns must be requested within 31 days of delivery and approved in writing.
  • Products must be returned in their original condition and packaging, with all return shipping costs covered by the customer.
  • Custom orders and clearance items are final sales and cannot be returned.

9. Claims

  • Any claims for damaged or missing items must be submitted within 7 days of delivery.
  • Customers are responsible for inspecting shipments upon receipt and noting damages on delivery paperwork.

10. Governing Law

  • These Terms of Sale are governed by the laws of the State of Florida, USA. Customers agree to the exclusive jurisdiction of Florida courts.

11. Arbitration

  • Any disputes arising from these Terms of Sale will be resolved through binding arbitration under Florida law.

12. Limitation of Liability

  • Stone Market USA is not liable for indirect, special, or consequential damages. Liability is limited to the total amount paid for the order.

13. General Terms

  • By using this site, you agree to our Terms of Use and Privacy Policy.
  • These terms may not be altered unless agreed upon in a signed written agreement.

Contact Us

For questions about these Terms of Sale, please contact us: